
Complex Connect is a registered NDIS provider
Servicing Metro Melbourne face-to-face & Australia-wide via Telehealth
Complex Connect is a registered NDIS provider
Servicing Metro Melbourne face-to-face & Australia-wide via Telehealth
Complex Connect is a Melbourne based registered NDIS provider, offering services tailored to help participants achieve their goals and maximise their plans.
Support Coordination is funded through your Capacity Building budget, providing a set amount for a Support Coordinator to assist you in navigating and using your plan effectively.
Our PERMAH workers, trained in the positive psychology framework, deliver direct one-on-one supports to build capacity and promote personal growth. These services are funded through either your Core Supports budget, or Capacity Building budget (Increased Social and Community Participation) offering flexibility to address your daily needs while working towards meaningful goals.
If Support Coordination or Core Supports are already included in your plan, you can complete our referral form. If they are not yet funded, you can request them at your next plan review, or contact us for guidance on how to include these supports in your plan.
Testamonials
'Complex Connect is the ultimate in support coordinators, especially for rare complex conditions. They have in depth knowledge of the NDIS and quickly and intelligently assesses situations. They see the big picture and also picks up on the subtleties to activate meaningful outcomes. They are kind, caring and really listen and make good things happen.
We found Complex Connect when we were at our wits’ end. They are kind, caring and intelligent with an in depth knowledge of the NDIS. They really listen and are quick to grasp the big picture without missing the subtleties. You definitely want them on your team.'- Maree K
"Complex Connect's guidance have been invaluable in helping me navigate the NDIS system for my children. Their clear, step-by-step approach made understanding my rights and responsibilities so much easier. Their dedication and deep knowledge in the field have gone above and beyond in supporting my family, truly lifting a massive weight off my shoulders. Whenever I have even the smallest issue, they're always ready to sit down, have a chat, and help sort things out. For Complex Connect, family comes first, and they always go the extra mile to find the best solutions for us. Complex Connect has truly been my saving grace. I highly recommend their services to anyone feeling overwhelmed by the process!” - Silvana T
If you would like to contact our support team, please complete the form below and we will get back to you as soon as possible.
To make a referral for support, please use the appropriate online referral form below — this ensures your referral is received by the right team and can be processed quickly:
We are proudly based in Frankston, Victoria, and offer face-to-face support services across the Melbourne metropolitan area. In addition to our local work, we provide telehealth services to individuals and families across Australia. Our nationwide telehealth model is part of our commitment to addressing gaps in quality service provision—particularly in regional and rural areas.
Frankston VIC, Australia
Open today | 09:00 am – 05:00 pm |
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